Attracting Good Tenants
Posted 12/01/2010 by By Marv Steier, President, TVS Tenant Verification Service Inc.
The key to maximizing profitability and minimizing risk as a landlord has a lot to do with choosing the right tenant. It starts with advertising, and there are a few tricks to creating effective advertisements to help find the best tenants for your properties. You can advertise in the newspaper, on lawn signs, or on the internet; however, you may be wasting your time and money advertising to people who either aren't interested in what you have to offer or aren't qualified to meet your criteria.
A good ad campaign lets you target and attract the kind of tenant you're looking for.
Here are some TIPS to help you identify your ideal tenants and develop strategies to find them.
Step 1 - Identify and understand your ideal tenant
An advertisement works best when it's appealing. So before you decide what information to incorporate, think about what characteristics you value in a tenant. i.e.:
- Stable employment
- Pays rent on time
- Has never been evicted or used a landlord as a revolving line of credit
- Maintains rental to your requirements
- Communicates immediately when repairs are needed
- Takes responsibility for tenant related issues and knows what those responsibilities are
- Quiet and mindful of you and other tenants
- Respects rules and regulations
- Non smoker
- etc. You may have more of your own criteria
Step 2 - Create effective advertising
Once you've identified characteristics you like in good tenants, think about what factors contribute to a good rental experience for landlord and tenant. What did you as the landlord have to offer them? Was the tenant happy and satisfied? Assessing this information will help you decide how to target your rental AD. For example, let's say you've determined that your ideal tenants have almost always had younger children, enjoyed a secure and clean environment and worked downtown. A good strategy then would be to advertise benefits that appeal to those types of tenants such as "Near parks and schools", "secure, well maintained rental" and "close to downtown". OR "secure, well maintained rental in great location looking for ideal tenant". OR "secure, well maintained rental with caring & professional landlord".
Look at other ADS that stand out, your AD needs to make a statement and be different. What will make a tenant read and respond to your AD?
Step 3 - Find "model" tenants
Once you've identified some advertising strategies to attract your ideal tenant, you will need to consider the best medium to reach them. Internet rental sites, classified newspaper ad, referral, college/university websites or publications, landlord association websites such as www.bcaoma.com or associations from across the country.
Step 4 - Continually expand your "model" tenant ideals
Identifying common characteristics of a good tenant and establishing that as your criteria is not an argument for discrimination. As the anti-discrimination laws remind us, don't judge a book by its cover. Keep in mind that the more you are able to expand upon the qualities and characteristics of good tenants, the more low risk tenants you will be able to target and attract. Create your criterion and use it each time you advertise for a new tenant.
To summarize, you want to spend some time identifying ideal tenants, creating ads that will attract them, and determining the best & most efficient ways to get your property information in front of tenants who desire the amenities you offer, want to live in your area, and can afford the rent.
Step 5 - Don't waste your time with high risk tenants
Often you will attract high risk tenants who use landlords as a revolving line of credit when advertising your rental property, it is imperative that you attempt to identify these tenants on the telephone. It's a good idea to advise a prospective tenant on the telephone that all applicants must meet your landlord criteria that includes tenant screening such as a credit check, inquiries with current and previous landlords to determine late payments or non-payment of rent.
If a prospective tenant is truly tenant worthy he/she will proceed with the application process. This criteria and the questions below will save you time and money as it tends to eliminate individuals who you don't want to rent to.
In addition to advising the prospective tenant of your criteria as noted above, here are some questions you might ask.
- Why are you moving?
- Where do you work and how long have you been employed there?
- Self-employed? I will require last year's tax-return then to establish income?
- Have you ever been evicted or left a landlord stuck with unpaid rental fees?
- Do you smoke, own pets etc.?
The pursuit of an ideal tenant then will include:
- An Ad that has ability to attract the right tenants,
- Tenant screening that includes credit checks to determine credit worthiness,
- Tenant screening that includes phone calls to current/previous landlords to determine tenant worthiness.
You only have to set up this Process one time, it might need tweaking, however it takes less time and is far less expensive than all the hassles, valuable resources and money spent chasing a high risk tenant or non paying tenant.
REPORT TENANT PAY HABITS - Members of Tenant Verification Service Inc. can report tenant pay habits on a monthly basis which further serves to minimize risk of income loss.
TVS is a leader in tenant screening, tenant checks, landlord tenant checks and minimizing rental income loss for landlords. For further information contact TVS Toll Free at 1-877-974-9328 or go online to: www.tenantverification.com
